“One of our problems is our long-term employees”, said a banker to me. I have heard this so often that it probably applies to a significant percentage of Jeff For Banks readers. In an era of unprecedented industry change, if your employees embrace change like a cat embraces water, you might have a Problem.
It’s not that hard to train to someone to be risk-averse; even monkeys can be trained not to chase after rewards and benefits, Mick Simonelli, principal at Simonelli Innovation, said yesterday during a presentation at Celent’s Innovation and Insight Day in New York.
A step-by-step test to understand how your organization can become more innovative.
A new wave of technological change is right beyond the next hill, really in the next couple of years. Its most visible symptom is the hyper-connectivity to the Internet, which fuels the evolution of:
- bitcoin-inspired distributed systems
- open APIs (application programming interface) as a new way to consumer business services on the internet
- crowd-sourced identity schemes
- open source hardware and applications
You can find data to tell you just about anything about banking these days. That’s not a good thing.
This morning I came across two banking studies that, while not exactly contradictory, seem to be implying two opposing Trends.
The Future of Money Award was launched in 2009 and was created to bring previously unseen creative thinking to the financial industry, by asking artists and designers to think ‘out of the box’ when imagining the future of money and payments – pushing the boundaries of what might be possible.
The theme of the award this year was ‘Identity is the new money”, and it invited… “creative practitioners to imagine a future world where identity has become the new money… looking for either hopeful or woeful visions of this monetary future, which explore the social impact of this technological trend.”
I did my annual tour of the West, teaching Bank Profitability in the Executive Development Program for the Washington, Oregon, and Utah Bankers’ Associations. As part of the day-long curriculum, we discuss industry trends. And since I have dozens of next generation leaders in the class, I ask them, what is the next game-changing trend in our industry?
Disruption is the new normal in most industries and certainly this has been the case for financial services. The world of channels alone has been explosive, as has analytics and the world of data. Data, automation and customer interaction have all changed significantly in the last ten years — and this will continue to increase exponentially in the coming years with the Internet of Things (IOT)