Enough with the talk of the branch of the future. The branch of the future is something I’ve been hearing about since I entered the banking industry in 1986. Guess what? Nothing has really changed that much. So welcome to the future which is really here, and now. Outside your branch doors a digital revolution is occurring at this very moment. Sure, there will be ever more technology in our future and it will never go away. However, when it comes to retail banking, the digital world now overshadows the analog world of branch banking. In other words, most of you, my banking friends, live in the past. Want to catch up?
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