Banks Must Embrace a Customer-Centric Model

Once banks crack the code on how to deliver a better experience to customers, they will position themselves to seize phenomenal opportunities to engage with customers.

As banks look for new revenue opportunities, they have to focus on existing customers because new ones are hard to come by. But even trying to increase business with the existing base is a big challenge because banks have made interaction with customers too complicated and frustrating.
Read more at Bank Systems & Technology

Banks Must Embrace a Customer-Centric Model

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