Is There A Chief Renewals Officer In Your Future?

There is only one boss. The customer.  

And he can fire everyone from the Chairman down, simply by spending his money somewhere else. 

(Sam Walton, 1977)

A customer-centric focus is not a new concept in business. Over the years, many companies have talked how ‘the customer the king’ or that ‘the customer is always right’.

Read more at Finextra

Is There A Chief Renewals Officer In Your Future?

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