Woo Your Customers Back With Customer-Centric Banking

In a recent Banking Customer Centricity Study conducted by Bloomberg Businessweek Research Services, 70 percent of global bankers say that customer centricity is very important to them. However, a recent EFMA report found that only 28 percent of banks consider themselves to be “customer centric.” Why the disconnect?

Read more at SAP Banking View

Woo Your Customers Back With Customer-Centric Banking

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