Your most dangerous competition isn’t a bank

PayPal, Google and even Wal-Mart are already providing banking services today. As Bormann points out, every 60 seconds, $219,000 is paid via PayPal, because it’s convenient – transactions that are completely outside banking, but completely normal to a growing group of customers.

When they want to innovate from this base, they have a magic ingredient: integration across all their customer channels. They understand how customers act when those customers are not using banking services, and they use it to improve what they offer.

Read more at SAP Banking View

Your most dangerous competition isn’t a bank

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