Lessons From 2 Million Conversations on Bank & Credit Union Facebook Pages

Thousands of banks and credit unions are on Facebook. But who’s listening? What’s being said by- and about financial institutions on their Facebook pages? Social Assurance crunches the data behind the conversations in one of the most exhaustive Facebook studies ever conducted — a fascinating analysis of dialogue between consumers and financial institutions.

Read more at Financial Brand

Lessons From 2 Million Conversations on Bank & Credit Union Facebook Pages

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