12 Questions: The Role, Relevance and ROI of Social Media in Banking

Ragy Thomas is the founder and CEO of Sprinklr, a provider of social relationship infrastructure for some of the largest and most social financial brands around the world. The Financial Brand hit Thomas with 12 tough questions about social media and its relevance to retail banks and credit unions.

Read more at Financial Brand

12 Questions: The Role, Relevance and ROI of Social Media in Banking

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