Innovation Focus on Mobile and Online

Finacle executive Haragopal Mangipudi says innovation is the key to improving the customer experience, particularly in the mobile and online channels.

As the world’s banks emerge from the global financial crisis, innovation is more important than ever to generate new revenues and improve the customer experience, particularly in the mobile and online channels, says Haragopal Mangipudi, global head, Finacle.

Read more at BAI Banking Strategies

Innovation Focus on Mobile and Online

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