‘Radical Collaboration’ for Product Innovation

When San Francisco-based Bank of the West recently looked into introducing a new mobile banking app, it adopted a project management method known as “radical collaboration,” which involves the participation of all relevant units across the company. In April, the bank became the first in North America to introduce a Quick Balance app for mobile banking that lets customers obtain their checking account balance in seconds without logging into the account.

Read more at BAI Banking Strategies

‘Radical Collaboration’ for Product Innovation


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