Tech Champions in the Branch

One pioneering credit union is deploying ‘tech champions’ in its branches to
advise and instruct customers in mobile banking.

The branch has always been considered the best channel for banks to deliver
personal service. What many bankers probably don’t realize is that the branch
may also be the best place to instruct customers in the use of mobile Technology.

Read more at BAI Banking Strategies

Tech Champions in the Branch

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