Mobile banking grew rapidly in 2013, and new services and customer segments will further that growth in 2014.
As we gear up for a new year, I always find it interesting to look back on the growth and trends of the previous year to see what has changed and to get better insight on where we are headed.
To say 2013 was good for mobile would be quite an understatement. For example: from 2012 to 2013 smartphone ownership in the U.S. increased more than 25 percent while tablet ownership increased by nearly 60 percent. But what does this growth mean for the new year, and more specifically how does this this mobile proliferation translate to the banking industry?
Here are my top three predictions on what to expect in mobile banking 2014.
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