21st century banking is stuck in 20th century processes

Over the past few years, I’ve transitioned across to internet banking like most.  Now I also use mobile banking, mainly for balance checks and confirmation of transactions.  In fact, it’s twenty years since all of this began and now it’s standard.

So it surprised me this week, when applying for a new mortgage (yes, I’m moving house!) and the mortgage broker said that I had to bring in my bank statements.

Read more at Financial Services Club Blog

21st century banking is stuck in 20th century processes

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